Outage Report

Date: Sat 7-Mar-20
Duration: 15 Mins
Cause: Upgrade of core server RAM
Services Affected: None
Resolved: No down time - RAM Upgrade successful

Date: Fri 14-June-19
Duration:
15 Mins
Cause:
Upgrade of core server RAM
Services Affected:
None
Resolved:
No down time - RAM Upgrade successful

Date: Thu 1-Nov-18
Duration: 1 Hour
Cause: Runaway process tied up CPU resources
Services Affected: Web Services intermittently timing out
Resolved: Process killed off, problem fixed

Date: Thu 6-Jul-17
Duration: 8 Hours
Cause: Firewall Upgrade
Services Affected: Web Services intermittently blacklisting clients due to Firewall Upgrade
Resolved: Configuration fine-tuned, problem fixed

Date: Sun 11-Jun-17
Duration: 27 minutes
Cause: Hard Drive Failure
Services Affected: Email & Web Services Offline
Resolved: Hard Drive Replaced, No data loss

 

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